Thursday, August 02, 2007
A federal appeals court has ruled that companies can't change their contracts and post those revisions online without notifying customers first.
A rare victory!
Talk America asked the court to force Douglas into arbitration, which it did. Douglas then appealed that decision to the federal appeals court, which ruled that companies couldn't arbitrarily change their contracts and post those changes on their Web sites without notifying their customers.
The court said that because a contract was an agreement between two parties, one of the parties couldn't change it unless the other party agreed to the change.