Tuesday, August 14, 2007

If you can't trust your manufacturer

Just getting Vista on his computer was something of a struggle, as the reader was one of the many thousands who had an interminable wait for the Vista Express Upgrade media he was promised when he bought the computer last fall. "I finally got my Vista Express Upgrade -- Moduslink mailed it exactly six months to the day after receiving my eligibility documentation and only three and a half month after Vista's retail release," the reader wrote. "But now it gets even more ridiculous. Although Averatec proudly announced their participation in the Vista upgrade program last fall as an inducement to purchase this PC, they now claim they have no responsibility for supporting it because I've voided the warranty by changing the software that originally came with the system."

The story doesn't inspire much confidence in humanity.


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