Wednesday, February 08, 2006
"I had to pay HP for system recovery CDs because I wanted to reload everything when my computer was malfunctioning," one reader wrote. "My computer is over four years old, so of course it is no longer under warranty. I could not get the computer to recognize the recovery CDs that HP sent me, so I had to call the HP tech number again. Now HP wants to charge me $45 to tell me how to make the recovery CDs they sent me work. They said this happens a lot with these CDs."
This is why I prefer to install my own OS.