Wednesday, March 30, 2005
Unhappy at Harvard
The raw data used in the memo come from surveys of graduating seniors in 2002, but are the most recent comparison available and are still consulted by Harvard administrators. On a five-point scale, Harvard students' overall satisfaction comes out to 3.95, compared to an average of 4.16 for the other 30 COFHE schools. Although the difference appears small, Harvard officials say they take the ''satisfaction gap" very seriously.
Only four schools scored lower than Harvard, but the schools were not named. (COFHE data are supposed to be confidential.) The memo also notes that Harvard's ''satisfaction gap" has existed since at least 1994.
